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Solicitors
We deliver an exceptional medico-legal service for solicitors.
This is because we wish to become an asset to the law companies for whom we work and to remain so. The working partnerships between Medical Reports and our solicitor clients are based upon a unique combination of trust, knowledge and experience. Our director has enjoyed direct and extensive experience in fee-earning businesses so we deeply understand the key issues and are able to provide the relevant bespoke solutions.
We also regularly invest in the most relevant technological advancements within the industry such as case management systems Proclaim and Nephex, bi-directional data transfer, online reporting software and medical expert diaries so we are always placed to provide more than is expected, in a manner that’s fast and extremely effective.
We typically handle the medical reports needs of hundreds of fee earners at any given time. It’s all in the details.
So why use us?
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We are the fifth longest established medical agency in the UK having been established for over 17 years
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We have one of the largest independent medical panels in the UK over 4000 experts
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We utilise the Proclaim Case management system.
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We can provide three GP nominations detailing the last 5 reports sent to us by each expert
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We are proactive not reactive
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Medical experts are instructed within 24 hours of receipt of instructions
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We aim to secure an appointment within 24 hours to take place within 2 weeks where applicable
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We gain confirmation of intention to attend appointments from clients direct offering an SMS service
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We aim to arrange for the client to travel no further than 10 miles to appointment
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Reports are sent within 7 days of the appointment
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We operate both a consumer and solicitor complaints procedure
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We are able to offer enhanced negotiated payment terms on an individual solicitor basis.
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We are able to agree a commercial write off arrangement dependant on the number of instructions sent.
FAQ’s
Find answers to some frequently asked questions. Simply click on a question to read more.
What type of claims typically pass through the company?
We process various types of claims ranging from Employers’ Liability, Personal Liability, Road Traffic Accident, Industrial Disease and Clinical Negligence. Our database of medical experts offers national coverage, in all specialist fields.
How diligent are you in turning reports around?
MRL understand that sometimes solicitors have short deadlines and therefore are always willing to pull out the stops. All Medco reports are returned back to the instructing solicitors within 7 days of appointment but more complex report types will obviously vary. We will always do our best to get reports back when needed.
How do we work together?
Your case handler can receive communications by e-mail, fax, DX or post. Two current solicitors employ direct bi-lateral data transfer systems with MRL. All new instructions will be acknowledged within 24 hours.
Do I need to sign terms and conditions?
We are happy to receive instructions without signed terms however we feel it is the best interest of the solicitor to have terms in place, Please download our standard terms and conditions above and if you require any further information or would like to discuss further please contact us.
How are MRL changing to meet future needs?
Following the introduction of Medco RTA cases are now GP report-based with no review of medical records. Speed of turnaround is now even more essential. With this in mind our case management software is constantly evolving to ensure that the best service is provided.
Our expanding team always receive the most up to date information from the sector and are made aware of all aspects of the business and whatever industry changes may occur.